Error creating new item in RMS 3.

Kent - What is version of RMS are you running?

When you talk about the db size, are you referring to HQ or SO? Because

As for your items - have you done an extensive db search against your ILC? Is it possible that you have the item already used in an an alias?

an Alias, which is at the very bottom on the Find button list.

You need to be more concerned with the database size, which can be a maximum of

Q1 When you talk about the db size, are you referring to HQ or SO? A1 Store Operations.

Because

Q2 Do you know A2 No.

Q3 Did you create your environment? A3 The original RMS SO was installed about 2 or 3 years ago and I performed that original install.

Q4 As for your items - have you done an extensive db search against your ILC? A4 Yes. Both with SOM and also directly via Admin SQL query.

Q5 Is it possible that you have the item already used in an an alias? A5 I don't belive so, When I run an Alias report, the result is no records.

Try using the Find button and select All. As Jocelyn mentioned, its probably an Alias, which is at the very bottom on the Find button list.

Anwer: I have tried this and have not found any alias, substitute, or other record with the same ILC.

You need to be more concerned with the database size, which can be a maximum of 2 gig for MSDE, 4 gig for SQL 2005 Express, both which shipped free with RMS. The size is unlimited with all other versions of SQL Server.

To find out what version you have, look in Add/Remove Programs in the Control Panel.

Answer: I am using SO version 1.3.1002.

I am still stumped.

Thanks for your suggestions.

You want to get off version 1.3.1002 as soon as you can. There is a known bug in that build that will screw up your pricing. I don't remember the exact issue, just that it's very bad. Craig