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Failed CC tarnsaction

Hello: I use PCChargePro with Store Ops. There are times when PCCharge pro fails during the first attempt to process a transaction and the cashier must process the transaction again. The fraud protection option in PCCharge pro prevents duplicate transactions. How do I force the transaction through RMS while maintaining the necessary fraud potection features of PCCharge? Thanks, Rob

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Rob
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Try putting an upper case F in front of the card number before processing. I know that works in the GUI of PCCharge. Not sure if it works through RMS, though.

-brad

"Rob" wrote:

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