HQ Client errors

Raymond,

it seems that the journals that are been uploaded are corrupted. Do you have any problems at the specific store? Try to upload into a backup db the journals from the first day the store opend and see if he is able to download. In order to make sure that you do not have problems with the connection i would get a copy of the store db onto the server and localy upload. If this happens with more then one store replace the HQServer installation onto another machine like a laptop and try again. If it still happens you would need to trace the upload and spend some time.

niels

Raymond,

there is no way that i know to verify that the Journal is correct. I would suggest this way... a) backup store DB and take it to a laptop b) import the store DB into a new HQ DB c) sync the store d) upload all journals and sales data to see what happens

If the upload works you could try on the orginal DB to go back in time to upload the "broken" journals (if they are broken) and old data in one go. Other then that...as i said trace the upoad and see what happens it might be not the journal but something else as during upload there are many fields invoked.

Niels

Niels,

Thanks for the reply. The store db and HQ db is sitting on the same server. How do I go about checking if the journals uploaded are corrupted? If yes, how do I rectify it? Thanks.

Niel,

Ok, I will try that. Thanks.