HQ Client errors

Anybody ever come across this error in HQ Client?

DynaZip UnZip Error: ZIP File read error!

Follow by

Headquarters Client: Run-time error '50003': Unexpected error

Follow by

CStateMachine::ExecuteState - Unexpected error (Unhandled Error, state '9')

Thanks

Raymond

Reply to
Raymond Cheok
Loading thread data ...

Raymond,

it seems that the journals that are been uploaded are corrupted. Do you have any problems at the specific store? Try to upload into a backup db the journals from the first day the store opend and see if he is able to download. In order to make sure that you do not have problems with the connection i would get a copy of the store db onto the server and localy upload. If this happens with more then one store replace the HQServer installation onto another machine like a laptop and try again. If it still happens you would need to trace the upload and spend some time.

niels

Reply to
Niels

Raymond,

there is no way that i know to verify that the Journal is correct. I would suggest this way... a) backup store DB and take it to a laptop b) import the store DB into a new HQ DB c) sync the store d) upload all journals and sales data to see what happens

If the upload works you could try on the orginal DB to go back in time to upload the "broken" journals (if they are broken) and old data in one go. Other then that...as i said trace the upoad and see what happens it might be not the journal but something else as during upload there are many fields invoked.

Niels

Reply to
Niels

Niels,

Thanks for the reply. The store db and HQ db is sitting on the same server. How do I go about checking if the journals uploaded are corrupted? If yes, how do I rectify it? Thanks.

Reply to
Raymond Cheok

Niel,

Ok, I will try that. Thanks.

Reply to
Raymond Cheok

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.