I am having an issue where some items are not updating the last sold information in HQ. If I check my reports at the store level, all the data is there, but that data is not transferring back to HQ. A little more digging around and I noticed where I have a whole department that is not reporting back either. If I go look at individual items, it is showing that those items have sold under the store quantity tab.
I tried a backdated 401 to the day before the last date that it updated to see if I captured that data and that didn't work. I even did a test and exported a copy of the store out of HQ and tried to send that data back to HQ and that didn't work either. Any ideas of how to get this back in sync?
Thanks