I have just upgraded QS2000 to RMS. I am able to bring up the list of layaways in progress and see payments, balance due etc. but when I go to apply a payment on an 'old layaway' that was created in QS2000, it will only allow me to make a payment on a single item in a layaway of multiple items. For example, I choose the customer acct, then recall a layaway. This brings a list of multiple items in a single layaway, each with its own line and layaway number. I am unable to select multiple lines to process payment as a single layaway. Any thoughts on how to fix this? I have created a new layaway on the new RMS system of multiple items in a single layaway and it works great so I'm thinking somthing happened to the data in upgrade?
- posted
18 years ago