layaway and sales transaction

Situation: Customer wants to layaway expensive item, but also has small items she wants right away. I seem to be having a hard time figuring the right way to do this. When I tender I thought it would ask me if it's a partial pickup or not , but it doesn't. Instead it wants a deposit on the entire order some of which needs picked up right away. Now I know I can do it in 2 transactions, but is there a way to do it all in one transaction. I require a 50% deposit on layaways. I've been doing this in 2 transactions and adding the totals together for far too long. Please tell me I'm missing something and that there's a better way. Thanks in advance. Craig

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Craig
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We have the same problem! If you pick up a partial layaway It allocates all funds from the original deposit to whats being picked up so you essentially lose your deposit on the actual layaway item. We also run two transactions (what the customer is taking / whats put on layaway) add them together but their has to be a better way. Bison

Reply to
bison

Bison,

If you set a required percentage deposit for layaways in SOM | Configuration | Ordering it will solve your 'lost' deposit problem. As items get picked up, POS will require additional payments to cover payment for all 'picked up' items and maintain the required percentage deposit for all remaining layaway items. If you use a fixed percentage deposit for layaway this is a nice feature. It makes calculating the new deposit for any change in the layaway a 'no brainer', whether it is a partial layaway pickup or even if you change the items on the layway.

Unfortunately, as Craig stated, it is still a two step process if a customer is taking some items with and leaving others on layaway. There should be an option to do a partial pickup from the initial creation of the layaway.

Marc

Reply to
Marc

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