Correct me if I'm wrong but the customer information page tracks transaction that have occurred. I believe the actual transaction for layaways occurs when the final deposit or full payment has occurred. That would answer why you don't see anything under the customer information page.
Layaways
Jun 28, 2005
1 Replies
I post a Layaway for a customer requireing no down payment, then go to recall a layaway, make a payment against the layaway. Problem, when you go to the customer who made the purchase and look at account history or balance, nothing appears. The money and transaction appears under recall a layaway but not in the customers information page. Am I doing something incorrect and how do we track such transactions??
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