This is the message I receive when trying to place money onto a bank card (debit card) when handling a return. Purchases are just fine but returns always cause this issue. Can anybody shed some light on this problem for me?
Thank you, JN
$ LIMIT EXCEEDED
Dec 27, 2007
3 Replies
With our processor, it is as convoluted stated, you cannot refund money with a PIN based debit card transaction. There is an exception, though. If the debit card is Master/Visa branded you can process a return. You process it like a charge refund, not a PIN based (debit card) transaction, but the money eventually gets put back in their account.
Marc
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