I don't know the root cause, but I had a conversation w/ Discover Web Support
yesterday & they confirmed it's on their side. They also confirmed that they
didn't have an ETA at the time. I haven't talked to them today.
Here are the Quicken Community links:
Thanks for that info
I don't know the root cause, but I had a conversation w/ Discover Web
Support yesterday & they confirmed it's on their side. They also confirmed
that they didn't have an ETA at the time. I haven't talked to them today.
Here are the Quicken Community links:
Thanks too for the info. I'll just keep waiting with the rest for a
resolution. Always frustrating that they choose not to share resolution
timeframe. Sometimes I wonder if these are real technical issues, or are
the FI and Quicken at logger heads over fees similar to the way cable
companies and programming providers get on an all-to-regular basis.
"JMc" wrote in news:ju3t8l$o2o$ firstname.lastname@example.org:
I told Discover off this morning, on the phone, politely of course, and
requested that my message (I won't use the card until you fix the issue)
be kicked up the line of command. I told them it was inconceivable that
they couldn't fix the issue faster, and reminded them it was the second
time in 1/2 yearthey fu00ed 4p.
Same problem, here.
I tried the standard deactivate-OSU-reactivate-OSU, all to no avail.
I then created a new Credit Card account, using "Discover Card Account
Center," rather than "Discover Card," and this time my account sync'd.
The only downside was that only three months of transactions
downloaded, but I still have older transactions in my "Discover Card"
This stinks, but you're right Uncal Bob!!
It worked for me. The account automagically was set up using web
connect, not direct connect, which I think is faster.
I moved all future transactions that I had already entered into the old
Discover account to the new one, but I still have to zero out the old
account, I think.
I guess because that would be a permanent solution to a temporary problem.
This issue isn't with the Discover account's terms & conditions or overall bank practices/policies. It appears to be a temporary download issue that, as of yesterday, had a resolution ETA by Friday (see related Q Community discussion link in my response to OP, Scott W).
In my experience, the Discover download has generally been reliable.
A couple of hours after JCMc's post, Uncal Bob posted about success with a new Q account using "Discover Card Account Center" vs. "Discover Card". That would lead me to believe that it's a technical issue, not a financial issue between FIs.
If we dumped Discover & went to another card, we could be jumping out of the frying pan & into the fire. The new card could have the same problem as Discover at some point in the future (whether technical or financial).
Also, in my case, it would be a PITA to unlock my credit file(s) for a new application. I take a "simpler is better" approach. I know that doesn't work for everybody, but it does for me. I can keep up with what I owe, my Q file is generally clean, & I'm still happy w/ my FICO ;-).
Good to know there is an ETA for a fix now. When I called yesterday
there wasn't, but UncalBob's fix worked. I don't know where these
"technical" problems really originate, but I know that Discover had them
late last year (IIRC) for a long time. Also, Chase had problems. Some
are perhaps the FI's inhouse problems, others relate as well to changes
in the formats imposed by Intuit. It seems illogical to me that those
problems take multiple days or weeks to resoove, rather than hours. But
then, I have no idea of the security etc involved.
Still it's a PITA, but canceling the account is indeed a measure of last
"Sharx35" wrote in news:ju7nnu$nme$ email@example.com:
Good for you! Having been in situations where one of my credit cards
didn't "work", I have several, perhaps too many. I still like Discover
(my supermarket lets me get $50 cash, and adds it to the charge, but
there is no cash advance fee or interest). I also like my Costco Amex
card. I have both Visa and MC cards, because sometimes one or the other
is not accepted (e.g. Europe). Plus, when I get to dispute something I
have a choice which other one to use. Gives me the chance to (imagine
to) put some pressure on them to solve problems in my favor.