Our mgr. mis-entered our new credit card merchant info in the admin>edc area. We haven't been getting any errors on cc transactions or settlements but today we noticed the money is not in the bank and our processor says we need to re-settle the batch...is there any way to do this...can I unsettle a batch then settle it again? Not getting a clear answer from MS support. Thanks in advance for your help.
Who is your credit card processor? We recommend MercuryPay, if at all possible for a variety of reasons, but their support stafff is very technically familiar with RMS.
Kinnard
Kinnard L. Kohler Business Machines Systems
6101 South Shackleford Road Little Rock, AR 72204-8606 (T) 501-375-8380 (F) 501-375-0043 (Cell) 501-412-5686 Email: snipped-for-privacy@bmsar.com"David" wrote:
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