In some cases where the CC or check transaction fails, a journal entry is not created for the transaction. All other aspects of the transaction are completed successfully.
An entry exists in the transaction table, the transaction entry table, purchase history for the customer exists related to the transaction, on hand inventory is decremented, etc., just no journal entry created.
Has anyone else seen this? How are you cleaning this up? Is there a way to re-render the receipt for the transaction?
Please advise.
Thanks!