Opening help starts RMS installation

Sep 19, 2007 2 Replies

Whenever I try to open help on any office or windows program the RMS installer executes. Any ideas?


Happened to me, too. What I did is let the dialog go through it's motions, then when it asks for the install disc put it in the drive and find the file

- you may have to search the disc for the file first so you know where it is. This usually only hapopens once, but keep the install disc handy because I had to do the same thing when I clicked "Help" for Excel, Quickbooks, and a few others. It wasn;t asking for those install files, it still wanted the RMS install files.

BTW, you might want to post your version. That may be a factor, too.

"jgitta" wrote:

Thanks. I finally let it go through and install. Don't know the cause. Another MS mystery. My version was 2.0 with SP1 installed

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