Has anyone here used OpSuite? Can you inform the community of what you think about the software? Our national group was sold the software at an extreme discount and hearing it doesn't even support Matrix items. Is this true? Any other concerns we should be aware about?
I just saw a demo of the software yesterday and it does support Matrix items. Essentially it will do everything HQ will do plus more and they are very actively developing the product. The only concern I can see at this point is that it is realatively new.
Robert Armstrong RMS Systems Inc.
I've seen a fair amount of OpSuite and it looks quite exciting indeed. As far as I am aware it fully support matrix items.
Regards, Todd
Positive Tech has been developing OpSuite for at least 2 years. As far as I have seen and heard they are still developing the product and it is not in production use. We work with a major national RMS user who is waiting for OpSuite and has been for nearly a year with nothing on the horizon.
Unless you are a Positive Tech account I would not consider OpSuite.
And then... where/how will OpSuite fit in when Dynamics Retail AX rolls out? Of course, Dynamix Retail AX has an announced release date of early 2011 (?) so who really knows when we'll see that?
"T" wrote:
Hi Miles,
Perhaps I can add perspective to your concern that Positive has been developing OpSuite for two years and that they're still developing it. I've known these folks for years. I was their RMS Sales Manager when I was a Microsoft. I was at the fateful RMS Partner Advisory Council meeting two years ago when Mike and Brett saw the handwriting on the wall regarding V3 HQ, i.e. they foresaw that it was not likely to happen. As of the POS 2009 product launch, it appears they were right.
Yes,they're still working on it. There's a lot to it and they're releasing functionality in phases. They're raising the bar over RMS HQ. For example, they're adding multi-channel support for chain and franchise ecommerce. I was in our Cork, Ireland office when the OpSuite team came to meet our NitroSell developers last week. Their group included the team that is focused on OpSuite's promotional pricing, loyalty and warehouse .
Although they started from scratch with the application, they've had a head start on the communication infrastructure. I was involved with Positive in several large HQ pro sports deals where they actually replaced the RMS HQ comm server with a web services application called RTI, real time integrator. RTI is lightning fast and enables OpSuite to work in the cloud, thus reducing retailer's up front and operating costs.
The product is in production with initial accounts. They're getting close enough to a broader launch that Mike and Brett have formed a separate company to market, sell and support the product called OpSuite LLC. Those of you in the RMS channel will recognize the channel manager that they've hired.
Regarding your question about where will OpSuite fit in when AX retail rolls out? Microsoft has scheduled a webinar next Wednesday. In general terms, AX is a big, powerful product that Microsoft has positioned to compete against SAP and Oracle. I suspect that OpSuite will fit well with the traditional RMS channel.
I hope this perspective is helpful. Happy holidays.
Mike Miller VP Sales NitroSell
What are you referring to by "AX for Retail rolls out"? Is Microsoft coming out with another retail product or rebranding one of their new acquisitions?...Microsoft recently purchased LS Retail AX and Retail Chain Manager from To-Increase...What does this mean for the future of RMS/MS POS with Opsuite or other retail directions?
Inquiring minds want to know.
Al
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