Could someone please try to convince me to renew my five RMS licenses? We generally use only 3 of them, 2 are only used twice a year. We have been renewing all of them the last couple years in anticipation of a major update to the software. That's just not happening. Even the simplest improvement to the software - like being able to customize which windows open each time you launch Manager have not been done. I'd like to add up all the time my staff and I have spent over the last five years opening RMS, clicking the task window closed, opening the Items window, resizing, opening the PO window, resizing. Come on. Please, someone give me hope.
RMS Renewal
Dec 09, 2009
7 Replies
you no longer have the option to only upgrade 1 or 2, new microsfot licensing policy requires if you renew 1 you MUST renew all. this happens even if you have more then one store if you renew one store you must renew all
There are at least two major releases (service Packs) that I am aware are on the horizon for RMS. Additionally if your reseller renews your MS Enhancement Plan through Retail Realm Distribution yo get also the Rr Store and HQ Utility for FREE (over 200 major features added to RMS). Contact me if you want more info.
Do you have any details on the major releases? Are those just fixes or actual upgrades to the software ? can you provide any details on your Enhancement Plan and Rr Store
thanks
"Afsh> There are at least two major releases (service Packs) that I am aware are on
And what changes from 1.3 to 2.0 makes it worth the $2000+ costs I will have to incur?
Anyone? Anything so significant it makes life easier?
Mickie
Robert wrote:
We dropped off. It was not worth it.
There are still things that are broke that have not been fixed for years. No real significant value oriented improvements since integrated CC processing was introduced a long time ago. No one ever has any type of answer as to the real direction the product is going (no reliable roadmap). Every time there is a change in the product (like matrix management 'enhancement' for example) it is never completely tested and working and takes a few hot fixes before they get the bugs out if they ever do.
Every time I called in a bug, I felt like it was going into a black hole, AND every 6 months they change their Maintenance Agreement program.
I still don't understand why they can't treat this more like other MS products. Free same version hotfixes and SP's and a visible product roadmap/statement of direction.
There are new features coming around Purchasing, Vouchers and others... As for the RR Features of Store and HQ Utility that are provided FREE with Enhancement renewal in US and MEA contact me and I will send yo a comprehensive list of what you get.
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