I am trying to upgrade my POS system to a newer computer and it doesn't have any serial connections. Anyone have any recommendations as to what to do with my PINPAD 1000SE that is strictly Serial. Supposadly the 1000SE is suppose to come out in USB too but its a a whole new pad not just a different cable.
Get a Serial to USB adapter. Dont go with a cheapo though they have problems, we use one made by cables to go and it works fine.
When you conenct the Serial to USB it will see the device and Should automatically install a driver for a virtual com port, then look for it in device manager and set the comport in RMS
Yes thats the one.
Or you could get a serial PCI card - probably has 2 ports- just as cheap - if not cheaper.
My personal experience would suggest that John M. has the right answer, if at all possible, install a serial card, I would install one that has two ports, just in case you need the other one in the future. The serial to USB adaptor may work initially without issues, although that has not been my experience, but something could easily cause an issue in the future. And it will be easier to get support in the future with a serial connection. If you tell the support tech that you are using an serial to USB adaptor and he does not have the same adaptor available to him, he may not be able to replicate your issue, nor be sure that the adaptor is not the issue rather than the Pinpad. I just do not think USB connections are as stable as serial connections.
Kinnard
Kinnard L. Kohler Retail Management Systems of Arkansas
300 South Rodney Parham Road Parham Place - Suite 1 Little Rock, AR 72205-4747 (Tel) 501-412-5686 (Fax) 501-374-3636 Email: snipped-for-privacy@sbcglobal.net"John M." wrote:
lilmonster had written this in response to
The cable is being recognized with by the computer under PORTS but the PINPAD does not seem to respond. When I try to set it up with the RMS OPOS it gives me the "Unable to Open Error Code 104"...
Any thoughts? What driver are you using with the cable?
------------------------------------- Maurice @ ARS wrote:
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You need to load the driver for the Serial to USB adapter first. That will assign a serial port for the adapter. Then when you connect the pinpad and configure, use the assigned serial port for the adapter for the pinpad com port.
not sure I know exactly what your problem is, but if you are looking for an adapter so you can hook up a Serial port PinPad into a USB port on the computer, I have used and trust TRENDnet products. they have worked every time for me.
the problem is that if you buy a newer computer these days it will NOT come with a DB9 serial port. The Verifone does not use the RMS driver, it uses the USB driver that you download from their website, a windows driver made for the 1000se. That bypasses the COM1-4 that JeanH claims. The future is USB, you cant get away from them, pretty soon you will not see DB9 ports anywhere.
Arve
"JeanH" wrote:
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