RMS 2.0 Activation And Deactivation Process

Oct 10, 2007 3 Replies

Hi! We recently installed RMS Store Ops 2.0. However, the product key was mistakenly activated to back office computer instead of the POS. How can i correct this? What is the procedure to deactivate the product key at the back office and re-activate it at POS? Please help, very urgent!



Thank you!


I just did this last week. Install everything when activating POS choose by phone then call MS. they'll walk you thru it

Thanks, Coaster!

Can you share with me the number to call? I am > I just did this last week. Install everything when activating POS choose by

866-432-3012 and as I said start up pos on the machine you want to move it too and when it asks to register the software by phone or internet choose phone then call MS. There is a product # in that dialog they need in order to give you a new key to activate.

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required