We are a small store. We very frequently sell items that we have never carried before as a special order. (Customer walks in, wants something we don't carry, we find it, order it, complete the transaction, then call them when it arrives in 2 days.)
I'm having a hard time figuring out the best way to approach this in RMS 1.3. Our old system didn't keep track of inventory or our cost so it was never a problem.
I was thinking... could I create a work order and ring up a temporary item called "special order" or something and take full or partial payment at that time. Then when the item arrives I could enter it into inventory, edit the work order to delete the "special order" and replace it with the correct item, then finally convert it to a sale?
Or is there a better way? I suppose we could do the transaction on paper then put it into the computer when the item arrives but I would like to avoid that if possible.
Thanks.
--Ryan