Is it at all possible to settle EDC Batches for CC transactions through the POS? None of my cashiers have manager rights, as I am the only one. I try not to work on weekends, and this needs to be done everyday. The only alternative I have come up with is to not allow the cashier to do anything but settle EDC Batches through Manager...but I seem to be running into problems with that as well...any suggestions?
Vince,
You can not do it in the POS. You must set up the security level for the cashier in the manager to only be able to access that menu item.
I did that, and I leave the manager running all the time, so that all the employee has to do is Alt / Tab, and they go to that screen...but what has happened for whatever reason a few hours after they settle the batches, everything goes down on that station, and it asks if you would like to send the error or not. Not sure what's going on with that? Any ideas?
I have setup an application called Macro Workspace Pro to create a windows macro that settles the batch with the click of a POS Button. It is inexpensive and you can usually find several uses for it.
Check out awesome RMS enhancements:
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