An employee (somehow) tendered an invalid Mercurypay gift card for a return. Now in my "Settle EDC Batch Screen" there exists this incorrect transaction (gift card with no # or auth#) and I am not able to settle. I have tried voiding it through the POS screen, but it will only allow a return. Is there any way to void this single transaction through manager (database)? I am using 1.3 and mercurypay. Thanks in advance.
- posted
17 years ago