Can someone tell me how to delete a transaction in the admin. Here's the story, employee helped a customer with a return and ended up oweing the customer money. Our policy is to give the return on a gift card. the employee forgot to add a gift card item and just swiped the card on the tender screen. Since that didn't work she just gave the customer cash back. Now my x report says that we accepted funds for on a gift card and my cash is short that amount. I would like to just delete the whole transaction and redo as if I was giving the customer cash back so all my numbers add up. I have already figured out how to delete the faulty gift card amount out of the edc but still need some help.
Thanks all for the help.
Kevin