Default Change Tender

hi kirsten, check out the display order of your tender type... :) make the cash as first to be display..so that if your cashier, will just hit enter without looking where the cursor parks 2 tender screen...your sure that it goes to cash always.

H> When we are using the POS occassionally the system defaults the change tender

Are you talking about returning Change on a sale transaction (sale $10.00, customer tenders $20.00 bill, change is $10.00), or the default tender for a *return*?

If you recall a transaction for a return, RMS will default to the tender type that the original transaction was paid by. This is the only thing I can think of that is even remotely similar to what you are describing...

Glenn Adams Tiber Creek C> When we are using the POS occassionally the system defaults the change tender

Kristen,

I doubt if the default change tender is actually changing. I had a customer who's cashier over tendered to cash by mistake when the transaction was being paid by credit card. Instead of correcting the tender type (removing over tender amount from cash) they just clicked on credit card and hit the plus key not realizing the change amount was going back onto the customers card.

Just figured this could possiblly be what was happening here...

How do you go about changing the order of the tender types in POS (not RMS)? I added a tender type and now cash is not first, which upsets people.

Thanks!

"GregDxb" wrote:

Disregard...

I found that payment method display order under

Settings --> Options --> Store Settings

Click > How do you go about changing the order of the tender types in POS (not RMS)?