Store Operations POS

I got this a few times when installing and tweaking the system a bit. I think it happened to me after uninstalling my OPOS drivers. I think some shared DLL file gets removed that RMS needs.

Anyway, re-installing RMS fixed the problem for me.

Lisa,

If you have CustomerSource access, click on the link and follow the instructions;

You uninstalled a shared dll that is required for RMS to operate correctly. Following the instructions in 869696 normally doesn't fix the problem especially when you are working with PCCharge. The only quick solution to this problem is to reinstall the application. All of the register config information, such as register number and database will remain the same and your application should come back to life. The only exception may be setting up your OPOS drivers, depending on your printer manufacturer.

"Lisa" wrote:

I'm having the same problem except that I also cannot uninstall or reinstall. It says missing source media. I installed RMS 1.2 and then upgraded to SP3.

I've tried reregistering the dll's per the readme. This doesn't fix the problem error when i try to start the app.

As for installing or uninstalling, I get the cannot find source media error. I've tried the CD, SP3, and copying all the files local. No luck.

Basially the system is hosed since I can't install, reinstall, uninstall or run.

Any thoughts?

Thanks a HUGE amount for any help.

Ryan

"GPL > You uninstalled a shared dll that is required for RMS to operate correctly.

Ryan,

If you are on the Maintenance plan, click on the link below. It gives instructions how to completely remove RMS and MSDE;

Thanks Jeff!

I don't have access but just left a voicemail with sales contact to sign me up. Is there anyway you can forward the uninstall procedures so I can get the system cleaned up today?

Best Regards, Ryan snipped-for-privacy@alternativesports.com

"Jeff" wrote: