I have a toy store. I have created a custom 40 column receipt template that I would like to print after each transaction (in addition to the standard 40 column receipt). This custom receipt goes in the customer bag, and is handed to the gift wrapper, where they use the custom receipt as a "gift wrap guide". I have the receipt the way I like it. Now, I would like to add this to the transaction process, by activating "printer2" with the identical setting as "printer1", except using the custom template, rather than the default 40 column which is set on printer1.
The problem: Once it is configured, the second receipt print bombs, with a error code (I think it is 425), saying the device is locked or is busy. It journals, but won't print unless I go in and print manually.
Anyone have a work around for this? Thanks for reading.
Ed