We have a remote site which has problems with one particular till. The problem is it seems to take a long time - longer than the others, sometimes 5 minutes or more - to complete a transaction and print a reciept. The only difference I have been told is that this is till 1 and therefore has the dongle on it. I have not been down to see it yet, but will be looking at it next week. Anyone got any ideas what could cause this kind of delay?
Transactions can be slooooooooow
Sep 23, 2005
3 Replies
Ozzie - I dont know why but Im also having this problem with a customer's site - though it is with 2 tills and only seems to happen at certain times during the day - keep us posted on how you get on and I'll let you know if I make any breakthroughs at this end
"ozzie" wrote:
Probably something going on with the OPOS printer driver. Try uninstalling the OPOS driver then reinstalling it and setting the printer up again.
Could also be something going on with the Port settings or Dongle drivers/settings if you are using a Parallel dongle with a Parallel printer connected to it.
Could also be some sort of network latency issue - like the NIC setting itself into a low speed, or problems with the cable.
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