We both sell and lease items like refrigerators and ice machines and I've hit a problem managing this with RMS.
When we receive new equipment, it all goes into our regular inventory (both physicaly and in RMS). If someone wants to lease a unit, we take one from our store, but I can't figure out how to handle this in RMS. The machine still belongs to us, but it is not available for sale.
Looking to future issues, in three years, when the lease on the unit is up, we will either sell it to the customer or bring it back to our store and sell it as used. How would we bring this unit back into our inventory? There would be a monitary value for the unit, but no COST.
Any suggestions on how to handle this? I had considered moving the leased unit into offline inventory, but that didn't seem quite right and didn't address how to put the unit back into inventory as a used unit down the line. Are there different locations or something that can be set up for the leased equipment.
Oh, I don't know if this effects anything, but we don't use RMS to bill our lease customers. We use Quickbooks.