My RMS reseller upgraded me from 1.2 to 2.0. After doing so, none of my matrices work due to the fact that attributes and codes are not in the matrix dimensions. I have lost all customer purchase history, but I do have the totals they spent. I have lost all my purchase orders. They installed SQL express. I can not connect to either of my stores through HQ. Am I with the wrong reseller? Can someone help?
Upgrade from 1.2 to 2.0
Apr 07, 2007
5 Replies
Ouch- That has got to hurt- If I lost that Data, I would want to strangle someone.
did they backup your db before the upgrade? if so, revert to 1.2, then step up to 1.3r
I know from experience in a single store environment it is possible. In a nutshell, just uninstall 2.0 and re-install to the 1.3R level. If you go to
1.3R you can keep SQL Express, just delete the 2.0 database restore your 1.2 database. cake.I would assume the multi-store environment would be similar, just on a larger scope. You may want to see if any one else in the NG can offer HQ advice.
I will say that I too have had 2.0 database upgrade issues and reverted to
1.3R for now.
If you would like to contact me direct, I can put you in contact with an excellent Re-Seller, who can tell you weather or not he can restore your old data...he can do everthing over the internet, and personally his prices are very fair. If you would like to contact me, please do so at snipped-for-privacy@yahoo.com
Join the Discussion
Have something to add? Share your thoughts — no account required.
Didn't find your answer?
Ask the community — no account required