upgrade

hi all, the company that i worked for currently has 5 locations across canada,

we are using RMS 1.3 right now, and we are thinking to upgrade to 2.0

when we do an upgrade, we were recommended to have upgrade done at each of our stores, which i think is very costly.

is that really the way to go? or should i have a server that has all applications loaded in it (ex. HQ and store operations) and have client software installed at the store level, so when i do an upgrade, i would only do it on the server. Please help!!

Reply to
tommy
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Personally, you should have a reseller, and that reseller should advise you on the way to go...there is no reason not to have a reseller with that many locations (Just my oppinion)...if you would like the name of a compitent reseller, you can e-mail me at nagarra @yahoo.com and I will forward you the information...his name is Jeff over at Checkpoint software...awesome!

Reply to
Vince

Hi Vince, thanks so much for your reply,

now, can you please tell what is the best configuration when settting up RMS, and when an upgrade is needed, what is actually required to be upgrade? (ex doing upgrade on 1 machine instead of 30 machines)

look forward for your reply!

"V> Personally, you should have a reseller, and that reseller should advise you

Reply to
tommy

actually let me give you more details

we have 5 locations. each location has 2 pos and 1 back office computer

our head office uses hq

wat should be the best installation method

hope these info help!

"tommy" wrote:

Reply to
tommy

If I'm wrong here someone correct me. When you upgrade HQ, or a store, to

2.0 you will have to upgrade all stores and HQ to 2.0 . Other versions are not compatible with 2.0 . You can have HQ and the store that HQ is located at on the same server. All the other stores will have their own database locally stored on that locations server. That local stores database will comunicate with the HQ database through a remote connection. Making things even more confusing, you will need to make sure all the servers at all your stores are upgraded from MSDE to SQL Express 2005. With 1.3 it's possible you have a mixture of MSDE and SQL Express, but with 2.0 everything will have to be SQL Express or a full blown version of SQL. That process will have to be done first, before you can even think about upgrading RMS. If this is all new to you then take Vince's recommendation and find a good partner to help you with the upgrade. 5 locations won't be that daunting to upgrade, but it has to be done in the right order to keep everything running smoothly. Craig
Reply to
Craig

Hi Craig

well like you said. all my stores have their own database, is upgrade requre to be perform at each store locati> If I'm wrong here someone correct me. When you upgrade HQ, or a store, to

Reply to
tommy

No, each store has it's own database, so each store has to be upgraded. Even if you could store all your databases in one location, you would still need to upgrade all your workstations at each location. I am no expert, but if I had to do it I would send the upgrade to the stores, shut down HQ for however long it takes, upgrade the stores to 2.0, upgrade HQ, then turn HQ back on. Remember that you have to upgrade all computers that will be running RMS, POS machines and Manager machines. You will need a seperate activation key for all your POS stations. Craig

Reply to
Craig

so just to confirm again

despite all my stores being scattered all over Canada, and each store does not have an IT person, i would have to pay my reseller all these $ just to travel around and upgrade my software at each location and each workstation within each location?

and for the next version of rms, i would have to go thru all these trouble once again.

isn't there another way to structure my software c> No, each store has it's own database, so each store has to be upgraded. Even

Reply to
tommy

Hi tommy,

no. RMS is designed that way.. Each location can work indepently.. so, if ever something happen to your HQ , shops can still manage to run the RMS. Imagine, if you update everything in one location and in that location something happen, then all your 5 shops will be off line and what about the speed of it??accessibility otherwise?

why upgrade with RMS 2.0 ??? Something special about it ??? Frankly speaking i'm still satisfied with RMS 1.3.

but one thing for sure, if you're gonna upgrade your software, it should be done simultaneously, first in HQ location then other store /remote location to avoid connection problems.

In doin such , either you do it or you pay additional services to your reseller. Anyway, it is a one time job, once it is done properly, is should not have a problem.

For succeeding updates /patches, just sent the file to location via mail and just give them instructions. It will not that difficult...just do the precautionary measures..like doin the backup of the data /receipts template and reports.

Once , you know these things, no need to pay more to your resseller.

Otherwise, Hired a permanent IT stafff that will maintain your RMS and do the updates/maintenance for you.

I hope it helps :)

Good Luck

"tommy" wrote:

Reply to
GregDxb

one more thing , you can also rely on communication infrastructure... by setting up a VPN or any remote software , that will enable you to control the shop while your in one location...to do the neccesary updates...

we have 34 sh> Hi tommy,

Reply to
GregDxb

so just to confirm again

despite all my stores being scattered all over Canada, and each store does not have an IT person, i would have to pay my reseller all these $ just to travel around and upgrade my software at each location and each workstation within each location?

and for the next version of rms, i would have to go thru all these trouble once again.

isn't there another way to structure my software c > > well like you said. all my stores have their own database, is upgrade > > requre > > to be perform at each store location? the thing that concerns me is that > > we > > are expanding really quickly and these 5 stores are scattered all over > > Canada, if upgrade is performed at each store, all that travelling to do > > upgrade will be extremely costly, and who knows when Microsoft will have a > > new version. My point is, is it possible to have all stores databse and HQ > > centralized in one location? Thanks SO MUCH!! > >

Reply to
CptSoft

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