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Version compatibility..

I have a customer who has all 1.2 sp3 stores and 1.2 hq. They are now opening a new store and all I can get for them is 2.0 (I know if they had matenience plan they can get 1.3 til Jan 08, but if they dont...). Will the new store (at v 2.0) be able to talk to the hq server/database. If so, what version of hq client should be loaded? and if not, are there any other options other than upgrading all the stores and hq? I think they are going to upgrade eventually anyway which they can under contract, this is more of a hypothetical question although it may happen to another customer of ours in the somewhat near future.

Thanks for any and all help/answers/opinions!!

Rob

Reply to
robbie dalcom
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RMS Version 2.0 is not compatible with 1.x databases, so you won't be able to 'mix & match' 2.0 and 1.2 at the new location. If they are on a maintenence plan (your message is unclear on that), you can order 1.3 but install the 1.2 version from old media; the 1.3 dongle should work fine with the 1.2 software (you should test this first).

"robbie dalcom" wrote:

Reply to
Glenn Adams

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