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rms 1.2 vs 2.0

I have a 2 stores plus HQ and web integrator and mobile suite. I am considering upgrading to 2.0. A couple of questions:

  1. It is it an upgrade that can be done with only phone support (i've done all my own installs QS2K, upgrade to RMS etc.) and is it something that should wait until after the holidays?
  2. Are there significant changes between these versions (besides the different dbase)?
  3. I need to be able to edit customer info at each store - I'm considering buying the customer edit add-ons - will I need to still buy this or does 2.0 allow editing customers at the store level? If I buys these add-ons will they still work after upgradinging? thanks
Reply to
Hobby Central
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All good questions.

  1. The upgrade is really strait-forward. If you upgraded from quick sell, the upgrade to RMS is really easy. Basically just follow the prompts. Could it wait until after the holidays? Certainly. If you are not having any problems now, then I would probably wait.
  2. There are significant changes if you are dealing with matrices, yes. If not there are just some nice new features.
  3. This is still not a feature of RMS in an HQ environment. 3rd party utilities are the only way to accomplish this.

Hope this helps.

Reply to
rsakry

Would agree with everything Ryan said. Did an upgrade for a customer a couple of weeks ago from 1.2 to 2.0 and they had 5 stores, was all very simple and no real problems.

One thing you do need to be aware of though is that if you buy add-ons for

1.2 chances are you will have to pay to upgrade them as they won't work for 2.0

Just make sure you check before you buy.

"Ryan @ RITE" wrote:

Reply to
Gaz

Reply to
Hobby Central

The only other suggestion I would have is make sure Windows updates are done on all computers, if you do not have internet access at some of your stores then there are some issues with installing 2.0 without XP SP2 being installed.

Reply to
Joshua Smith

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