"Amount due" and "Original amount" are different - why???

[Windows XP Pro, QB Pro 2005] I'm entering a payment, using the Customers>Receive Payments. The first invoice for the year shows an amount due which is less than the invoice amount. As a result, when I apply the payment, QB shows an overpayment. What might be causing this, and how do I track it down (and kill it), please?
Reply to
Paul Danaher
Loading thread data ...

Do a Find on Name (Advanced tab) and specify the customer or job the invoice is for. It'll show invoices and credits/payments so you can see what happened.

Reply to
scfundogs

As Tara said, or open the invoice and press CTRL-H for a History Report showing what payments or other credits have been applied to it.

Reply to
!-!

Thank you - it turned out to be some slightly nonintuitive behaviour of the Customers>Receive Payments window, where assigning payments to invoices didn't always result in the correct figure in the "Payment" column. I went through about a hundred of them, unchecking and rechecking the invoices, and now it's all squeaky clean..

Reply to
Paul Danaher

BeanSmart website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.