- posted
17 years ago
"Amount due" and "Original amount" are different - why???
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- posted
17 years ago
Do a Find on Name (Advanced tab) and specify the customer or job the invoice is for. It'll show invoices and credits/payments so you can see what happened.
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- posted
17 years ago
As Tara said, or open the invoice and press CTRL-H for a History Report showing what payments or other credits have been applied to it.
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- posted
17 years ago
Thank you - it turned out to be some slightly nonintuitive behaviour of the Customers>Receive Payments window, where assigning payments to invoices didn't always result in the correct figure in the "Payment" column. I went through about a hundred of them, unchecking and rechecking the invoices, and now it's all squeaky clean..