Sales Receipts

Hello All,

I am trying to make a receipt for a payment towards an invoice. But in the "Enter Sales Receipt" window, I have to specify an item to I guess, credit a payment for.

Is there anyway I can just make a receipt that says a customer has made a payment towards an invoice entirely, as I am not selling individual products but more-so services.

Thank you.

Reply to
Sharif
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You are confused as to the definition of 'sales receipt'

An invoice "lists what you sold to a customer and shows the quantity and cost of each item." A sales receipt LISTS ITEMS IN EXACTLY THE SAME WAY AS AN INVOICE. The difference is that an invoice is used "If your customers don't pay you in full at the time you provide your service or product, or if they pay in advance" in order to "track what they owe you". A sales receipt is used "If your customers pay in full at the time they receive your service or product".

Assuming you have used an invoice to enter the sale, then using the "Receive Payments" window, apply the payment to the open invoice. Save and close. Now, find the invoice (from the customer center or from the find command). Select and open the invoice. PRINT

Unless you have modified the default invoice template, the invoice should show credits applied. You also have an option in QB to show a 'PAID' stamp on all fully paid invoices.

What you sell is immaterial. How you set up you item list determines what accounts are used to track the income and, optionally, whether the item is taxable and/or tracked as inventory. The invoice and sales receipt windows work the same no matter what items you use.

Reply to
L

Thank you for the tips... I forgot QB can put the "PAID" mark on the invoices. Which helps as I can just email over the updated invoice showing the new balances.

What would I do when a customer gives me a payment on the spot for an invoice? Should I just tell them that I will give them another invoice with the new balance and paid stamp for proof?

Reply to
Sharif

If you have already entered the line items/services in QB as an invoice, then easiest would be to stamp the customer copy as 'paid' and initial it. I have rarely seen a customer request more than this, especially if they pay by check, as the check also works as a receipt.

If they insist, tell them you can email a copy of the invoice showing the applied payment, as above. It doesn't hurt to do this anyway, and it gives you the opportunity to ask for their email address, a plus if you later build a website.

Some customers don't use checking accounts. And, they can be very cautious when paying with cash, so it wouldn't hurt to buy a receipt book when you go to the office store for that 'paid' stamp. You can have them printed with your company name and logo on them, but for the very few customers I have a generic reciept, coupled with a stamped invoice, is more than sufficient.

Reply to
L

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