can't log off users ; qb enterprise V9 on Terminal Server

Jan 23, 2009 2 Replies

Users can't log in (are shown as still log-ed in) . Running Enterprise Solutions V9 on Terminal Server.


Assume by now you have rebooted the server.

Have you tried to contact the customer support team? I have used them many times and they are very helpful. They have different levels of support members to help even the most complicated questions and problems regarding their POS Software.

1-888-320-7276 QuickBooks: Basic, Pro and Premier and Customer Manager 1-800-348-0254 QuickBooks: Point of Sale

1-866-340-QBES QuickBooks: Enterprise Solutions

1-800-881-2079 QuickBooks: Simple Start Desktop Edition

Hours of Operation:1 (Pacific time)

Point of Sale: Mon-Fri 6 A.M. to 8 P.M. Sat & Sun 7 A.M. to 4 P.M.

All others: Mon-Fri 6 A.M. to 6 P.M.

Support,

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