I want to find out how much of my sales last year were paid with credit cards.
I use two kinds of sales formats: Invoices, and Sales Receipts.
I use the "payment method" (choosing cash, check, amex, discover, mastercard, or visa), on each "sales receipt" or "customer payment" record.
Once upon a time, I though I did it this way, and it worked:
I clicked on "Reports," "Sales," "Sales by rep summary."
Changed the date to "last fiscal year."
This produced a report for all my sales and subtotals for each sales rep.
Then I chose "Modify Report," "Filters," "Payment Method," "Selected Payment Methods," which opened a window that allowed me to choose: amex, discover, mastercard, and visa.
When I click ok, the sales report comes to zero.
If I choose "all" the payment methods the report comes to zero.
I have chosen "rebuild data" and "verify data," and now those choices are grayed out.
I have QBPro 2002. Has Intuit turned off my report functions to coerce me to upgrade?
Your assistance would be deeply appreciated.
TIA
Robert