Loss Data

I was working on company in multiuser mode and all of a sudden all data was gone. The company file went blank! Used to be 15 MB now it's 0 kb. Unfortunatley, last backup was months ago:(

Anyone else had this experiece?

Reply to
Rippy
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Although it is not out of the realm of possibilities, I can't think of anything in QuickBooks that would produce the result you speak of. I would look at other reasons as the source of this problem. Is this data file located on a network drive, and where you disconnected? Since it is multi-user, I assume the others have access to the file, did they delete or move it? Maybe the computer on which the file resides is having issues, maybe it would be worth doing some diagnostics on that computer.

Good luck

Gary

Reply to
Gary E

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Reply to
John

There was another user with access to my company file on another machine. If such user deleted file while it was still open on my machine, wouldn't file be gone completely instead of remaining at 0 kb?

Thanks

P.S. We thought file was being auto-saved daily.

Reply to
Rippy

If the data file was open from your machine, the file-lock should have prevented anyone else from deleting the file. This sounds more like a "malicious incident" than an "accident."

Dig deeper. Maybe the file got moved somewhere.

"Rippy" wrote

Reply to
klunk

I posted a small batch file some time back that automatically backed up the QB file every time you closed the program. On every machine. And kept fifteen generations of the backups.

If you can't find it, I'll post it again (or send you a copy).

Reply to
HeyBub

I don't either . . . I just XCopy it over to the E: Drive.

"XCopy C:\QuickBooks\*.qbw E:\ /E /H /K /I /C /R /X /Y"

It takes a whopping 2 seconds

Then every once in a while I copy them to a CD

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Reply to
John

It does not work for the data. Just the operating systen

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Reply to
John

I'd like to see that. How do you get the batch file to change it's name so it's not just overwriting the same file?

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Reply to
John

Thanks all for suggestions and comments. There is a surge protector, and yes, we did notice the lights blink for a split, but earlier in day. We went through the QB Indian support and they had me search for .qbw, .qbb, and could not find a more recent file. They said they would not be able to restore the main file at 0 kb. I find it strange that a file would sizzle out like that just because of a possible spike. A test to do would be to flip the on-off switch right away on the power stripp, see what happends to dummy qbw. I had tried the system restore before too; and just before this happened, I was showing someone how to backup to cd via drag and drop, then since the file was in use, it prompted for file to be closed first, we went to close but it was in multi-user and it asked to close that user, but the other machine that regularly uses the file was not on, there was another that had access, but does use it, so there could be something there... anyway, we skipped the QBW file and continued with backup - and continued to work on file ok. Upon changing from reconciling to entering a check the magic act occured:(

"John" wrote in message news: snipped-for-privacy@4ax.com...

Reply to
Rippy

===============

@ECHO OFF

REM First, execute the program

"C:\Program Files\Intuit\QuickBooks Premier\qbw32.exe"

REM Now, cycle the backups in the QBACK folder on this machine

if exist C:\QBBACK\qb15.zip del c:\qbback\qb15.zip IF EXIST C:\QBBACK\QB14.ZIP REN C:\QBBACK\qb14.zip qb15.zip IF EXIST C:\QBBACK\QB13.ZIP ren C:\QBBACK\qb13.zip qb14.zip IF EXIST C:\QBBACK\QB12.ZIP ren C:\QBBACK\qb12.zip qb13.zip IF EXIST C:\QBBACK\QB11.ZIP ren C:\QBBACK\qb11.zip qb12.zip IF EXIST C:\QBBACK\QB10.ZIP ren C:\QBBACK\qb10.zip qb11.zip IF EXIST C:\QBBACK\QB09.ZIP ren C:\QBBACK\qb09.zip qb10.zip IF EXIST C:\QBBACK\QB08.ZIP ren C:\QBBACK\qb08.zip qb09.zip IF EXIST C:\QBBACK\QB07.ZIP ren C:\QBBACK\qb07.zip qb08.zip IF EXIST C:\QBBACK\QB06.ZIP ren C:\QBBACK\qb06.zip qb07.zip IF EXIST C:\QBBACK\QB05.ZIP ren C:\QBBACK\qb05.zip qb06.zip IF EXIST C:\QBBACK\QB04.ZIP ren C:\QBBACK\qb04.zip qb05.zip IF EXIST C:\QBBACK\QB03.ZIP ren C:\QBBACK\qb03.zip qb04.zip IF EXIST C:\QBBACK\QB02.ZIP ren C:\QBBACK\qb02.zip qb03.zip IF EXIST C:\QBBACK\QB01.ZIP ren C:\QBBACK\qb01.zip qb02.zip

REM now save the current file (ZIP.EXE is a DOS ZIP program) REM change source location (here: "S:\QUICKBOOK") to reflect location of current QB data

zip C:\QBBACK\QB01.ZIP S:\QUIKBOOK\*.QBW EXIT

Reply to
HeyBub

THANKS!

John

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Reply to
John

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