Two computers running Vista. One computer has the Quickbooks company files - we'll call that the "server". Another computer needs access - we'll call that the "client".
There are TWO company files that are in use. They are both in the same folder on the "server". We'll call these CF#1 and CF#2.
Both computers and both files are set up to run in multiuser mode. The Quickbooks program to scan the folder for multiuser files has been run.
However: It appears that the client can always open CF#2. But, sometimes the client cannot open CF#1 and gets a message suggesting that the file is set for multiuser mode but there's a communication problem between the computers - firewall, etc. If that were the case then the other CF wouldn't open either, would it?
It may be that if CF#1 is opened on the client first, then the server QB can get access as well. But, if CF#1 is opened on QB on the server then it's not accessible by the client???? This is subject to further confirmation but I add it just in case it suggests something useful.
How to resolve this? Any insights?
Thanks,
Fred