New install of QB2005 causes error

Oct 14, 2005 5 Replies
T

A new install of QB 2005 Pro on a Windows 2003 Standard server causes the following error after install:



ERROR: Quickbooks failed to load a required file. Please reinstall Quickbooks.



I have tried reinstalling twice and also tried to run it in Windows XP compatibility mode and still no go.



Any suggestions would be appreciated.



Thanks.



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D

Historians believe that in newspost on Thu, 13 Oct

2005, snipped-for-privacy@lanslide.com penned the following literary masterpiece:

Installing as administrator and not a standard user?

Duncan

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E

1st, I'd make sure the machine is up to date in regards to windows updates, then make sure it's virus & spyware free, then, log in as the Administrator:
  1. Uninstall QuickBooks - through Add/Remove Programs Control Panel
  2. Reboot & log in as the administrator again[a]
  3. Search for the Intuit folder under the Common files folder - rename it to something like: "OldIntuit"
  4. Close any other programs, disable anti-virus software
  5. Reinstall QuickBooks to a clean directory - something like: "C:\Program Files\Intuit\QBPRO 2005"
  6. After install - reboot the machine - [a] then go here:
    formatting link
    Download the update ... Install the update.8. Try to launch QuickBooks.9. If it doesn't launch - go to Add/Remove Programs - highlight QuickBooks -click on Change/Remove and select the "Repair" option10. After repairing, try it again ... Does it work? You're not getting any more of an error message are you?

-Elw00de

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E

1st, I'd make sure the machine is up to date in regards to windows updates, then make sure it's virus & spyware free, then, log in as the Administrator:
  1. Uninstall QuickBooks - through Add/Remove Programs Control Panel
  2. Reboot & log in as the administrator again[a]
  3. Search for the Intuit folder under the Common files folder - rename it to something like: "OldIntuit"
  4. Close any other programs, disable anti-virus software
  5. Reinstall QuickBooks to a clean directory - something like: "C:\Program Files\Intuit\QBPRO 2005"
  6. After install - reboot the machine - [a] then go here:
    formatting link
    Download the update ... Install the update.8. Try to launch QuickBooks.9. If it doesn't launch - go to Add/Remove Programs - highlight QuickBooks -click on Change/Remove and select the "Repair" option10. After repairing, try it again ... Does it work? You're not getting any more of an error message are you?

-Elw00de

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T

The 2003 server was a new install with all updates.

I'll try the QB manual update and repair, if needed, and update with any new error msgs.

Thanks.

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