QB V5 QBW file disappears

Apr 29, 2008 7 Replies

Guys



A Long tale of woe though perhaps I should have taken greater care!



I've been running one of my small businesses on this version for more years than I care to remember and have always backed up to CD and on the C drive, but more recently I have used an additional internal hard drive for this function.



Yesterday I needed to run QB 5 and was presented with a screen saying "there is no company file open." This has never happened before and I thought there had just been a glitch so went to file-open-company and selected my file and was then presented with the message "this is not a QuickBooks file" A feeling of total disbelief and horror struck me!



Now I need to say that also running on this computer is QuickBooks Regular 2006 which I purchased for the e-mail function to operate some other accounts. A few days ago I accepted an automatic update of this, and this is the only thing that I can think of that might have effected my QB v 5 files. Perhaps this is a long shot but at the moment I am clutching at straws!



What is strange to me at least is that the files with the QBW extension now have the QB Regular 2006 icon rather than the old QB v5 icon. I tried altering the open with and that did not allow me to open the file in QB v5. If I try to open a copy of this QBW file in the QB Regular



2000 it asks me to go through the upgrade procedure but then the last year of entries is missing.

I would really appreciate some help on this please. Yes I know that had I continued with backing up to CD I could have just gone back a week and been fine as it is.........!



Many thanks


Richard wrote: ...

One can only hope you have an additional copy of the previous file squirreled away somewhere or backed up that the update didn't mung on...

...

Sounds indeed like the update was "helpful" in touching your existing earlier version files and has "fixed" them for you.

Might look at the "last modified" dates and see if these coincide w/ the time of the upgrade--not guaranteed that the update process will have modified those or not, but would be telling if it agrees.

If you don't have another backup or can't find an unscathed copy, I can only suggest contacting Intuit to see if they have any remedy. I suspect the only remedies they're going to suggest you're not going to like...

--

dpb

Very many thanks for your consideration and thoughtful comments. Sadly the last CD back up was well over one year ago and the thought of inputting all those blasted boring figures again is almost more than I can bear to think about.

This is a lesson to me and anyone else that whilst it is so easy to use an additional drive for speedy big backups, at the end of the day there is nothing like having independent backups, apart from the added security in case of theft or fire etc. The stupid thing is that earlier yesterday I was briefly discussing this very subject with a neighbour, but I imagine the loss had already occurred quite unbeknown to me!

I wonder if anyone can remember the exact date that the last upgrade of QB Regular 2006 went out. I think it was within the last seven days that I had it.

Cheers

(snip)

A lesson I learned many years ago. I now keep several USB flash drives and rotate them on a near daily bases. They are cheap enough and you have 3 or more sources for recent backups should one fail.

The update of the 2006 version you had should not have affected your other files, BUT Is it possible you somehow opened the QB v5 file with the QB6 version? That would have changed the file structure to correspond with QB6.

Do you use windows? Do you keep restore points? It might be possible to restore windows to the date BEFORE you accepted the QB6 update. But, if the QB v5 file was opened with QB6 prior to that, then it won't be much help.

In his posting of Wed, 30 Apr 2008, L writes

Thanks for your posting. It would have been impossible for me to have opened my QB V5 file with QB 2006 Regular as it would have needed to go through the update process requiring me to type in Yes and giving me the option to back up so that I could go back to it. The other point is that I only have one file for QB v5 and so it is not a matter of selecting the file I want to work with. I open either QB v5t for one business or QB 2000 Regular for the other set of accounts, however I often have both applications running at the same time. I cannot recall if when an update comes through for the latest version, I am asked to close anything first, but this might be a factor in this sorry saga.

Yes and no. I run the office on Win 2000

All the best.

Richard

I would be interested in hearing from another user of QB 2006 Regular from the UK (in case location is a factor) as to when their last update came through.

Did you try calling Intuit to see if they can revert it it your version?

GC

Thought: The QB6 update overwrote a common file. You might try a repair on the QBv5 to see if it pulls back an older version of a common file. Of course that would break QB6.

Intuit could tell you what's up and point you at the right downloads to fix it, if this is the case.

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