What is the best remote access/support software? Laptop to network (peer). Using QBP2007. Also need to access email on network.
Have used pcAnywhere but need web access application. Citrix appears to be good but is it the most reliable and user friendly? Need to remotely generate tenant invoices and post transactions to QBP2007.
I've used webex and it is good, especially for unattended remote access which sounds like what you wanting. I have since cancelled my subscription with them as I do not have a high demand for unattended access now. The package we are using now is gotomeeting.com which works great for us - I believe that they have a solution that may help as well - they have a super product!
Brandon Morris, Advanced Certified QB ProAdvisor Barons', Inc. Business software training & support
I use Microsoft's Remote Desktop which is part of the XP Professional operating system. Also I think it's in Vista. It's low cost/no cost in fact and works well for me. Sometimes a bit slow but hey so is my brain! Regards
XP Professional's Remote Desktop will prove to be the best & user friendly. All you require is your external IP address of your network, set permissions on your system to access remotely. If you have a firewall then you possibly might have to modify some settings there, but you should get that from the mfg. It works extremely well! Jim B
If the free version that comes with XP is the best & user friendly then why are there so many third party vendors selling their solutions? Could it be that the millions of users that spend money for these third party solutions are stupid?
There is a difference between the free cheese government truck and a 4 star restaurant.
Not stupid. Just limited by the computer systems that they are using. Not everyone uses XP Pro, for example. There are also limitations on what you can do while connected via RD. These 3rd party programs offer better connections with more options such as local printing or file transfers.
As for limitations here are the basic requirements:
To use Remote Desktop
With Remote Desktop, you can connect to your work computer from home and access all of your programs, files, and network resources as though you were actually sitting in front of your computer at work.
You need three things to create a remote location:
Microsoft Windows XP Professional must be installed on the computer containing the files and programs that you want to access from a remote computer. The computer must also be part of a corporate network in which Remote Desktop connections are permitted. This computer is known as the host.
The remote computer must be running Windows 95 or later. This computer must also have the Remote Desktop Connection client software installed. The remote computer is known as the client.
Both computers must be connected to the Internet through a VPN connection.
Note: If you're not connecting to the host computer through a VPN, you'll need to use the actual IP address of the host computer instead of the computer name.
Look how many buy Symantec's or McCaffee's anti-virus programs when superior methods are free. Then there is RealPlayer who managed to get the free media player ripped out of XP so they could sell their product.
It is not now, nor was it ever, about "superior" products; it's about marketing.
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