Hi there:
I helped many newsgroup users like you solve QuickBooks problems and got QuickBooks and QuickBooks add-on changes to help revolutionize your life.
I am an independent Fort Lauderdale CPA, who works closely with small business people and my Intuit friends. I "keep raising hell when Intuit does something wrong," especially since its CEO wrote I should (after my efforts were the main cause of a tax table change that cost Intuit about $30 million).
My Intuit friends copied my
The excellent Inside Intuit book
explains why most Intuit people are so helpful. Scott Cook, Intuit founder, has a uniquely intense focus on happy customers and firsthand customer feedback that still impresses software industry veterans. He chose a venture capitalist with a contest to answer the question, "What should Intuit do if Microsoft enters the personal finance market to compete with Quicken?" Scott and his new venture capitalist spent more than half of their first Board meeting at the Intuit tech center, listening to reps answer questions and solve QuickBooks problems.
Long before I knew this, Intuit friends like Rich Walker and Brad Smith helped me solve QuickBooks problems around 7,000 times, for newsgroup users like you. My Intuit friends also eagerly listened to our suggested QuickBooks changes and surprised us by making many of them. Their one to three year lead-time means you must be patient for this, but last year they fixed a bug in four days (though we knew NOT fixing it could give Intuit 5,000+ more tax table customers).
My Intuit friends have now given me a blog, so you and I can help solve QuickBooks problems and revolutionize your life with better Intuit products. We can even, "Keep raising hell when Intuit does something wrong," as their CEO once wrote me. Here is one way to do this:
,,,To QuickBooks Developers:
...Attaching images of scanned receipts to register entries is fantastic. Global find and replace is beyond fantastic. Quicken has this. QuickBooks does not, though this is far more important to solve QuickBooks problems for business users! Quicken also has an inexpensive rental property manager. QuickBooks does not! Your junior colleagues may do some better work. Please solve QuickBooks problems, without wasting time and money for Intuit and its users, by asking for their help. I know QuickBooks is a mass-market product, but you must quickly improve it for this before Quicken gets many new customers (there is no other easy, cost-effective competitor).
...QuickBooks alone has a Software Development Kit, but I do not want to pay more for these vital core features (though I can). They are among 400+ QuickBooks add-ons you have, with which you rarely compete. I also know QuickBooks add-ons keep working when we upgrade the SDK or QuickBooks, but that does not excuse this omission.
...Mike Block
When asked about post ...Mike:
...You should always feel free to post what you feel is appropriate. I have always valued your integrity and your counsel, and encourage you to keep on doing what you do.
...Brad
My Intuit friends and I really want to help you solve QuickBooks problems and revolutionize your life. My top Intuit priority, since January 2003, has been public new feature and bug tracking. You should be able to post issues, classified by type, and let everyone comment and vote on them. Brad, his team and I discussed details of this long before there were Community Forums. Scott Cook wanted to follow up with those making suggestions, during review and implementation, even if it took years. I am happy with the publicity and links to the Accountants Inner Circle Feedback Center. However, it needs organization, follow up, polls and options to let Intuit publicize our names with our suggestions. Emailed certificates can then inexpensively encourage you to make creative suggestions and many who learn of them. Each significant change in the We Hear You (You asked, We listened) and What's New for QuickBooks pages can thank the user first making a suggestion, with a link to their website or email. Fortunately, Scott Wilder is now in charge of this Community site and the Feedback Center. His forum and blog software can integrate and extend them.
Now it is up to you. Please give me your private (see my Profile) or public comments on anything. Let me help get you and your issues the attention and (optionally) publicity they deserve. Let us help you solve QuickBooks problems and revolutionize your life.
You also can solve QuickBooks problems at our free monthly South Florida QuickBooks Meetup at