Sorting the Deposit Screen QBPro 2008

May 28, 2008 10 Replies

I recently upgraded my QBPro 2005 to 2008. Using the make a deposit window, I was able to set method of payment (MC & VISA), as the cc company often makes deposits which include both VISA and MC purchases. Using the 2005 version, the deposit window would order the deposits by date only. The 2008 version now orders the deposits by date and method of payment, making it difficult to identify which transactions make up which deposit.



Has anyone run into the same problem, and how can I change the window to sort the deposits by date only for either VISA or MC purchases?



Damir


You should enter your deposits according to your settlement batch totals with VISA & MC (daily, weekly, etc) to match your merchant statement. Each settlement batch total should match your bank deposit for each settlement.

Hi Damir,

The "Make Deposits" screen did not change at all between QB 2005 and

2008 - they function exactly the same in both versions.

It sounds like you process your customer's credit card payments outside of QB... is this true?

Also, how do you record receipt of the payment from the customer? Do you use the "Receive Payments" screen? I ask these things because I can't visualize your problem. If you could describe your process in greater detail, with the names of the screens you use, this would be helpful.

Jennifer

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I also recently upgraded from 2005 to 2008. The make deposit window is NOT the same as in 2005. It is now sorted by Payment Method/Date. Previously it was sorted by Date only. I can see no way to change the sort order. Greg

I agree with Greg. I will contact QB directly to see if they have a solution. I'll keep you posted.

Damir

I think you are both referring to the "Payments to Deposit" window, and not the "Make Deposits" window. So I still stand by my comment that the "Make Deposits" window has not changed.

Unfortunately this new bit of information does not give me any clue on how to help *you*. Because like you, I cannot see how to change the sorted order in the "Payments to Deposit" window.

Unless Intuit can tell you how to sort this screen, you'll need to get the batch information from your processor. Another option is to get the QB Merchant service. This groups all cc payments together correctly in the "Payments to Deposit" window, making it very simple to record bank deposits correctly.

Jennifer

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I believe I stated the same thing Jennifer a couple of days ago. The easiest thing to do is to settle the batch of VISA & MC transactions and post them as a deposit at the end of the business day. Do not worry about whether the date of business matches the date the deposit date. There is only usually a 2 day lag between the settlement date and the deposit date anyway. I don't see the problem here. Just enter the totals as CC deposits and if you are generating Sales Receipts for CCs just match your copy of each receipt with the Sales Receipt for each customer and file it.

do

CC

Allow me to add to this by stating that each settlement batch is the backup to your control for CC deposits recorded in QB.

If I need to specially sorted report from QB I carry out to Excel and data sort it accordingly.

Thank you Jennifer, you are correct it is the payments to deposit window. Sorry for the confusion. I have a open support case with Intuit, and I'll let you know if they provide me with a solution. One work around is to identify a new payment method VISA/MASTERCARD in the sales reciept window rather than simply VISA or MC.

Damir

PS, since we have a relatively small family company, we are trying to avoid having to spend more money on yet another component of QB.

QB is supposed to be a simple, but well-rounded accounting and bookkeeping program that fits most small business owners' needs. It is NOT Accpac, Real World, or other more expensive programs. If you need a certain report, simply transfer it over to MS Excel and format it to fit your needs. One minor detail that needs to be added is in the payment method for bills to be added to cash, checks and that is online bill payment which has really taken off for my clients. They like it. David Bemiss, CMA, EA, QBProAdvisor

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