Verified by Visa: tied to the card-number or to the account?

Jul 10, 2008 11 Replies

I have ceased making internet purchases by bank card [1] since Verified by Visa was introduced, as there is simply *no way* I'm going to sign up to that liability-shifting scam.



[1] Fortunately the internet businesses I currently use are wise enough to accept other means of payment.


Unfortunately, I will need to make some internet purchases in the near future with businesses where I suspect that non-card payment methods will not be an option. Does anybody know whether the Verified by Visa trap is associated with a particular bank card number or with the underlying account, irrespective of what the actual card number may be from time to time?



If the latter, I can only make 3 more internet purchases - *ever*, unless I open a new bank or credit card account on a regular basis.



If the former, in order to preserve my security, I guess it would be unfortunate if I were to clumsily lose my bank card periodically, and have to ask for a new card, with a new number, and reset the VbV timebomb..



Does anybody know for sure which way the system works in this regard?



Thanks,


David.


What I can tell you is SWMBO has a second card on my Visa account, and they share a password. Stupid.

In my opinion Verified By Visa is a cruel joke.

Verified by Visa was designed by Phishers to look identical to a phishing site in all respects, thus softening people up to phishing attacks that will be indistinguishable from this sort of thing.

Can you tell if

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is a valid banking site or not?

What about

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? And what with all the redirects when you visit one of the verified by visa sites, not working properly (or at all) with Javascript turned off etc, it's a complete mess.

Tim.

ditto

I think it depends on the card issuers implementation.

You can avoid VbV for the next few weeks with a Co-operative Bank card and for longer if there is an additional card on the account.

Inexplicably Co-op Bank are intending just to enroll everybody using the very same Memorable Word used to authenticate telephone and internet banking. Plumbing the depths of cynical banking stupity they are not implementing the Personal Assurance Message feature of VbV. However for what might be an obvious reason due to their mandated use of an existing Memorable Word they will not currently be enrolling multiple cards on a single account. So there is a answer of sorts to your question in this case.

Jim A

What does it matter whether or not you can tell whether either of those sites is genuine?

When you make a transaction with Verified by Visa you're presented with a pop-up web page from your credit card company which displays the passphrase you previously agreed with them. If you recognise the passphrase it a genuine site, if you don't, it isn't. Seems simple enough to me.

Chris

The first time I was confronted with Verified By Visa I phoned the retailer to check whether it was genuine or not. They said they'd never heard of it.

That isn't my experience. I've (reluctantly) used VbV many times over the years. I've never been asked to agree a pass-phrase for use in the way you describe.

Recognising it as a genuine site isn't the full extent of a problem. I really don't want there to be another password that I am required to memorise and must share with the other cardholder.

I've never agreed a passphrase. And unless "Welcome to verified by visa" or something else like that is my passphrase then there's no passphrase at all. There also appears to be no way to change any passphrase.

And, AFAICT, all you need to know is someones date of birth and you can change their password anyway - so it offers no protection to anyone who has their wallet or handbag stolen and has their driving licence in there as well

Tim.

Because one of them is the site that I'm redirected to when I shop at Tescos. As I'm using a mainstream mastercard, I'd expect any page to either be related to my card supplier or to tescos. Instead I'm linked to a site that appears to be something to do with CYOTA inc, which AFAICT is an American company - I'm slightly concerned about all my details, passphrase (that I don't have?), DoB, card number being shared with an American company that appears to be nothing to do with me, my card supplier or Tesco.

The IP appears to be owned by: netname: CYOTA-NET descr: Cyota descr: New York country: GB

Now there are several New Yorks in GB, but the primary contact is: person: Anupam Kunwar address: Cyota address: 8 West 38th, 11th Floor address: New York, NY 10018 address: United States

It all looks very suspicious to me.

Despite that, I'm expected to trust this site and put in any details it asks for (and I've never been told what to expect this site will ask for - I do know that nobody will ask for my pin, but if it started asking for my DoB (it does if you say you've forgotten your password), mothers maiden name, or anything else like that I'd have no way of telling if it was genuine or not) but if I get an email from someone calling themselves snipped-for-privacy@cyopa.net saying there's been suspicious activity on my account and to go to I'm expected to realize that it's dodgy and I shouldn't follow the link.

Tim.

wrote

Easy solution to that, then : don't carry your driving licence with you!

[One of the credit reference agencies actually recommends that you don't generally carry your driving licence around with you, and should "leave it safely at home" instead!]

If only it was. Read my post. Although part of VbV when Visa explain it and is included in most card issuers implementations, Co-operative Bank are not implementing that feature.

Jim A

Have you previously registered your card with your card company to use VbV? If not then perhaps that's why its not working as it should.

I have several Visa cards from different banks, all registered for VbV, and with every one of those I see a pop-up window displaying the personal message I registered and asking me to input a password. It works exactly as shown in Step 3 of the demo here:

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Chris

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