Reusing same CC account for new VISA card?

- A
- Andrew
  
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posted
15 years ago

Fri, Mar 13, 2009 12:16 PM

I trust I am not the only one in this NG with this problem....

So once again, my VISA card (along with many, so I am told) has been 'compromised' and I am getting a replacement in the mail shortly.

Am I correct in assuming as I think I read that I can deactivate Q's download ability in the current account , change the card number, reactivate, and I should be 'back in business' so that the same account is being used in Quicken for future transactions with this replacement card (same bank vendor, different card number)?

I would then think I would have to manually deal with (say, by deleting) the many "XFER PURCHASE BAL TO XXXXXXXXXXX" (the 'X' are exactly what the comment is in the downloaded transactions - I do not know the new card number yet, and they won't tell me until I physically receive the new card to activate) downloads I have been receiving into my register since this started happening, since each of these are showing up as a payment (although I haven't made any payments) since the VISA is behind the scenes moving these to a 'new' card account.

By reusing same account, I avoid creating a new one and keeping my records in the same CC account within Quicken, albeit with the new card number associated with it (which I don't mind doing if possible).

(As an aside, I found out about this happening since last weekend all of a sudden Quicken wanted to create an adjustment for several hundred dollars since VISA moved the balance at that time into their new account they created for me. I called and asked how come they didn't call or email me to let me know that this had happened, and they said 'security reasons'. Jeez. I would have thought an email to the account owner simple saying CALL CUSTOMER SERVICE would not be such a bad thing to have done. As it was, I spent an hour trying to figure how my account got out of sync by lots of manual scanning of transactions.....)

- A
- Al
  
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posted
15 years ago

Fri, Mar 13, 2009 2:00 PM

For reasons less serious than Andrew's, I have also kept the history intact and continued with a new number on credit card (more than once, although not for the same CC).

PS - Agree with Andrew that a PLS CALL email would have been in order, but second in preference to a voice call from the CC company's security division, which is how Amex once got in contact with me.

- H
- Han
  
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posted
15 years ago

Sat, Mar 14, 2009 12:47 AM

"Al" wrote in news:kKmdnb0fbc9s- yfUnZ2dnUVZ snipped-for-privacy@posted.echolabs:

"Sears" called me to verify the dubious US$ several thou transactions suddenly appearing. I denied of course making them, stating that I had not used the card other than for a $12 purchase a week or two prior. Card and account were instantly cancelled by them and me respectively.

On other occasions I have received calls regarding dubious charges, both real and imagined. I have indeed used the same technique (re- characterizing the existing CC account with a new number) as you guys did.