I am using pro 2008. I printed a statement for a customer that does not appear correct. The history shows the balance as $232.16 but the statement shows the balance as $282.16. This statement is over due but not finance charges have been applied.
The customers paid a payment of $50 which I recorded a few weeks ago. I was in the process of sending another statement when I noticed the conflict of balances due.
I would appreciate any information on why this is happening? I hope I have given enough information.
Thanks in advance
Doug