2004 P H&B; how to zero bankrupt customer invoice

Feb 13, 2005 1 Replies

I am not an accountant, and use H&B strictly to do invoicing and to receive payments.



I have 5 invoices showing on my unpaid invoices list. The customer filed bankruptcy and I received nothing. There is sales tax involved on 4 of them. (I operate on a cash basis, paying the state when I receive the tax; none has been paid)



What is the proper way to "zero" these invoices? On another customer, when I was informed that I needed to invoice someone else, I did a credit, but the invoice still shows up on the unpaid list at $0. I'd like to have them drop from the unpaid list.



Thanks!



George


1) Create a credit for the unpaid amount from the bankrupt customer.

2) Create a payment from the customer; tick the "apply credits" box. The invoice will be marked paid.

(Works in H&B2005, not sure about earlier versions).

J

Join the Discussion

Have something to add? Share your thoughts — no account required.

Didn't find your answer?

Ask the community — no account required