Invoice Ship-To Addresses (Q Win H&B)
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The Quicken "Business" Edition, is one of the (if not the) least purchased Editions of Quicken. Some Quicken Business users do not utilize invoices.
And for those who do use the Business Edition invoices, many "customers" have the same "Ship To" address and "Bill To" address - as noted in the Community discussion, the user can easily (using one key stroke) duplicate the "Bill To" address into the "Ship To" address in an invoice.
So it seems clear to me that there is virtually no economic case for Quicken spending the resources to store a separate, "ship to" address in the Address Book (or anywhere else) for "Customers"; which could only benefit a small subset of Quicken users (Business users who use invoices and have invoice customers with different Ship To addresses from their Bill To addresses).
Resources are finite; and resources spent on a tiny subset of customers, are taken from the much larger subset of other customers - in this case, a significantly greater number of other customers, with an often much greater need.
The problem identified in the above Community discussion does not prevent any user from getting the end result they wish (which can not be said for many other Quicken problems); this problem just makes getting that desired result a bit more difficult. Hard to square that with all the other Quicken problems that have significantly greater impact on many more Quicken users.