2009 Quicken H&B CD Not Recognized

Nov 06, 2008 1 Replies

I run Q on two systems, a small office desktop and a home desktop, both with Vista Home Premium. I recently purchased the subject CD and loaded it on the office system with no problem. It deleted 2007 Quicken H&B, converted the data file, and registered the program.



An hour or so later, at home, I tried to do the same thing on the home system. Oddly, the CD is not recognized. If I click on the drive letter in Windows Explorer, it just opens the door and tells me to load a disc, even when one is already in there.



I tried two other CDs that load various other programs and there was no problem.



Is this possibly a security issue that kicked in when I loaded office system? Or just a defective CD?



I know you're all out there wondering if old Jimbo found a solution to his problem. Well, the answer is yes and no. I was not able to get the home system to detect the CD, so....I returned to the office system, copied the CD to an external hard drive, and installed on the home system from that. Knew I'd find a use for that external drive (80GB Iomega), which I found laying in our office building dumpster.

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