In H&B 20007, I recorded an invoice payment for the full amount of the invoice, then later noticed it was a partial payment. How can I adjust it? Failing that, how can I back it out and start over?
- posted
16 years ago
In H&B 20007, I recorded an invoice payment for the full amount of the invoice, then later noticed it was a partial payment. How can I adjust it? Failing that, how can I back it out and start over?
Please clarify.
Are you saying that (making up the numbers) the invoice was for $5000, you received a payment for $2000, but recorded it as $5000?
AND, why can't you just point to the payment transaction in your invoice register and edit it?
db
Yes.
I did, but I get a message that "The amount was used to pay invoices. Do you realy want to do it?" Maybe that's normal and I should just ignore it.
However, I had one instace where I applied the payment to the wrong account. Wanted to just back it out, ended up deleting it, and was royally screwed. I don't recall the details.
It just seems odd that there is no documentation about managing invoices, beyond the most obvious.
Yes, that is normal. Just ignore the warning message and edit the entry.
And how about if I wanted to change the account the payment was applied to?
Well, that didn't work. Quicken shows the receipt of the modified amount, but left the original invoice as if it were unpaid.
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