AmEx Warning!

...letter from American Express that came today:

----------------------------------------------------- Dear ,

I am writing to inform you of an unfortunate issue concerning your American Express Card.

We recently learned that certain account data was acquired without authorization by an employee who is no longer with the company. The former employee has been arrested, and we are cooperating with law enforcement authorities with their ongoing investigation.

Based on our analysis to date, the information that was acquired included your American Express Card account number and may also have included one or more of the following: your name, information from the magnetic stripe on the back of the card (including expiration date), PIN number, state of residence, and/or zip code. Importantly, the data acquired did not include your Social Security number.

We want to notify you and reassure you that, as always, American Express Cardmembers are not liable for fraudulent charges........

-----------------------------------------------------------

I'll be watching my account like a hawk now! Anyone else get this?

As always, check your account billing carefully! The odds are the one who stole the information sold it to the highest bidder, he/she most likely can't tell the police who the buyers are as they would have maintained anonymity so they could sit tight and wait months before using the information.....

At least Quicken Update

Reply to
XS11E
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I'm surprised they didn't issue you a new account. That's what my other cards do when that has happened to me in the past. With one credit card company I'm on my fourth account due to this already!

I'd request a new account (new card number) if you are concerned.

As the other poster said, AmEx has always stood by me when I've disputed charges in the past.

Scott

Reply to
Scott Lindner

I would strongly suggest that you call the number on the back of your card to verify the validity of this letter. DO NOT call any number or e-mail any address that is on the letter itself in case it is fraud. Just call the number on the back of your card and they should be able to better advise you on getting a new number for your card if this is real.

Tom

Reply to
Tom

Not to say of course this is the same incident, but a Google of "american express card employee steal" yielded as least one interesting recent article:

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Reply to
Andrew

I have received similar messages from Citi Bank regarding Mastercards twice. In my case the letters were legitimate. That said, I feel certain communications like you received have been used as part of an ID theft on many occasions. I would suggest you call the Customer Service number on the back of your card. It the letter is valid they will know. If not they should be advised about the situation.

- Email will be: 2Cybers at gmail-dot-com

Gordon Potter Atlanta, GA USA

Reply to
Gordon Potter

It's valid, I determined that as soon as I opened it!

Reply to
XS11E

It's valid, I determined that immediately.

Reply to
XS11E

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