Can't get Toolbar Updates to Stick?

Known issue with the latest update. Only option is to go back to the original program version and wait for a fix. Of course, heaven knows when that will be...

Regards, Hank Arnold

Charliec wrote:

Hank, By "known issue" I assume it has been reported to Tech Support or should I put in a problem report?

Charlie

IMHO, the answer to the first inferred question (better the word 'or') is irrelevant! Even if everyone already did write up a ticket, you should as well! The squeaky wheel gets the grease! Go for it.

--------------------------- Regards -

- Andrew

IMHO, the answer to the first inferred question (better the word 'or') is irrelevant! Even if everyone already did write up a ticket, you should as well! The squeaky wheel gets the grease! Go for it.

--------------------------- Regards -

- Andrew

I am having the same problem. Please report it. The more people that do, the more chance the bug will be expedited for a fix.

I'm new here and with Quicken...how/where do I go to submit a problem report/ticket? Art Masson

Andrew wrote:

I reported it.

Charlie

I see what you mean - I backuped Quicken from the File Menu and the icons I added reappeared, but once I close Quicken, the icon is gone again. So the options are to either readd the icon, or immediately backup Quicken as soon as you open the program. Still un-necessary steps!

Charlie

Under "Help" in Quicken - either "Product and Customer Support" or "Submit Feedback to Quicken".

Charlie

Thank you Charliec. dotcom

If you search in Quicken Help in their support center, you'll find an entry that describes this as a known problem with Quicken 2007 R2. You can sign up for notification of changes to their reply to this problem.

Guy

I just updated to R3... seems to have solved this issue.