snipped-for-privacy@email.com wrote
Anyone here managing the ChevronTexaco Gas Credit Card in Quicken? I have a bit of a problem with downloading transactions as the Cardholder Reward transaction has an invalid date of 00/00/2000 as the Transaction Date, thus causing a error in trying to download to Quicken.
If so, what is your work around for this issue.
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It appears that Chevron/Texaco only offers "Express Web Connect" downloads. If that is how you are connected, then the downloads may be formatted by the financial institution or by Intuit (doing what's called "screen scraping"). When Intuit has to do the formatting, the chances of getting bad data are significantly increased.
I think your best chance of getting the problem solved is to go thru Quicken Support at
formatting link
Support should be able to determine what entity is formatting the data; and if it is Intuit, Support should be able to contact the Intuit Express Web Connect scripts team to get the issue addressed. Naturally if the data is being formatted by the financial institution (or a third party they hired), they will have to fix the problem.
[Contrary to the comment at the Quicken Support site, I don't believe you will have any luck getting this fixed by going to the Quicken Community.]